This Privacy Policy explains how Mailbase ("we", operated by french-web) collects, uses, and protects personal data. We are committed to compliance with the EU General Data Protection Regulation (GDPR / RGPD) and similar privacy laws.
We process personal data to:
We do not sell personal data, and we do not use your contacts or campaign content to train third-party models.
We rely on the following legal bases: contract (to deliver the Service you signed up for), legitimate interest (to secure and improve the product), and consent (for non-essential cookies and analytics, where required).
We use a small number of essential cookies to keep you signed in. With your consent, we also use product analytics (PostHog) to understand how the Service is used. Analytics are only enabled after you accept on the cookie banner, and you can change your choice at any time. We configure analytics to minimize the personal data collected.
We share data only with processors that help us run the Service — email delivery providers, cloud hosting, and analytics — each bound by data-processing agreements. We may disclose data if legally required.
We keep personal data only as long as needed to provide the Service or meet legal obligations. When you delete your account, we remove your data within 30 days, except where retention is legally required.
Under the GDPR / RGPD and similar laws, you have the right to:
To exercise any right, email privacy@mailbase.app. You also have the right to lodge a complaint with your local data protection authority.
We use encryption in transit, access controls, and regular reviews to protect your data. No system is perfectly secure, but we work hard to keep yours safe.
Where data is transferred outside the EEA, we rely on appropriate safeguards such as the European Commission's Standard Contractual Clauses.
Questions about privacy? Email privacy@mailbase.app.