Reply inbox

Read every reply, sorted the way an inbox should be

A real inbox for outbound email: hot leads, needs reply, auto-handled, with tags you actually control.

Every reply gets routed to the right workspace through your sender domain (no 'first workspace fallback' guesses, ever). Mailbase classifies intent — hot, warm, cold, objection, out-of-office — assigns it to a teammate, and surfaces collision warnings when two people start typing at once.

Intent classified on arrival

Inbound replies flow through SES/SNS or UseSend webhooks, get classified into hot / warm / cold / objection / OOO, and land in the right workspace inbox with a one-sentence suggested move.

Teammate assignment + collision detection

Assign threads to teammates, see who's drafting now, and get a blocking warning before two of you reply to the same lead.

Saved views + SLA filters

Needs-reply and SLA-overdue filters out of the box. Save your own filtered views — assignee, state, intent. Hot-lead pipeline board for the threads that matter.

What it ships with

  • SES + UseSend inbound, per-workspace slug routing
  • Hot · Warm · Cold · Objection · OOO classification
  • Teammate assignment with collision detection
  • Private internal notes, follow-up tasks with due dates
  • Pipeline board for hot leads (new → qualified → meeting → proposal → won/lost)

Try it in your workspace.

Free to start. No credit card. Self-hosted or managed sending.

Start free